Directory of Services

Capita Entrust

Who we are

Capita Entrust is a collaborative service provider with a difference. Our all-encompassing portfolio includes HR Advisory, payroll and training, education improvement, SEND and inclusion, technology, property, finance, outdoor education and governance solutions. 

We are the strategic people and payroll partner of choice, delivering a portfolio of people solutions to the education sector. All our HR solutions have been designed for the education sector and are delivered by experienced and qualified team members who are experts in the sector,

Our HR advisory and consultancy service is specifically designed to provide trusts with cost-effective people management solutions and strategic advice and guidance; enabling teaching staff and education leaders to focus on what matters most – education improvement.   

Our People Support team offers outsourced HR administration, payroll and pension services to schools and multi-academy trusts. Our service is customer led, listening to our customers through regular network events and user group sessions to shape our service to meet the needs of our schools. Recruitment administration: DBS, pre-employment and social media checks. Access to applicant tracking module. 

We are a strategic partner to the Department for Education (DfE) delivering key education programmes including Flexible Working and School Resource Management.

What we do

People Solutions and workforce development: We support your people, so they can be the foundations for your success. From managing your recruitment processes, payroll and disciplinary issues, to implementing back-office systems and guiding your staff through mental health pressures, our experts provide you with reassurance and peace of mind.

Finance and governance: We have the capability and experience to ensure your strategy and finances are in great shape. Whether you require governor or clerking services, compliancy assistance, budget management or financial planning support, we take care of everything so you can concentrate on your core purpose – education.

Property and facilities management: We create inspirational, safe, healthy and sustainable learning spaces for students, teachers and staff. Our holistic approach supports you in cost-effectively managing the day-to-day operational requirements of your school estate, as well as with your long-term strategic goals.

Pupil skills and career development: From SEN support and school improvement services to outdoor learning, we work closely with you to improve student outcomes, health, wellbeing and appetite for learning. All, while enabling an educational, safe and inclusive experience for pupils.

Education technologies: We deliver technology solutions that improves everyday education for students and staff alike. Whether it’s cyber security, safeguarding, IT management or technical support, we optimise technology to enable better learning and teaching outcomes.

How we help

  • Capita Values and Behaviours are Open, Ingenious, Collaborative and Effective. We ensure that these values are lived and breathed in the service that we provide to our clients, in our daily interactions and in the quality of work that we provide.  We focus on developing and maintaining relationships and to being as cost effective as possible.  Our mission is to create better outcomes for pupils through the services and products that we provide. 
  • Unlike some of our competitors, we have knowledge and expertise across an all-encompassing core offer that Trusts can access: HR Advisory and payroll, education improvement, SEND and inclusion, technology, property, finance, outdoor education and governance solutions.   
  • There's a real opportunity to help Trusts we work with by collaborating with other service areas.  We get to work together as a business to create better outcomes for our clients across all aspects of their Trust. 
  • As a partner, we’re socially responsible, dedicated to helping schools and MATs reach their NetZero, sustainability, diversity, equity and inclusion (DE&I) and levelling-up goals.  
  • Capita Entrust is unique as we not only provide services to schools from our own employed teams, but we also facilitate, broker and signpost support from schools, National Leaders in Education, Local Leaders in Education, National Leaders of Governance and HMI or Ofsted Inspector accredited specialists. This ensures the outstanding practice across the country is shared and impacts on pupil outcomes throughout our whole network.
  • Capita Entrust - A strategic people partner you can trust, expertly taking care of those who make a difference in education to achieve educational outcomes and improvements. 
  • Capita Entrust understand the HR challenges that schools and Trusts face. People: your most important asset need to be recruited, developed and enabled to focus on delivering a high-quality education; all in the context of doing more with less. That’s why our HR and consultancy service is specifically designed to provide you with cost effective solutions, advice and support – enabling you to focus on what matters most – education improvement. 
  • As a trusted partner, we work with Trusts to develop a strategy across all aspects of HR. From wellbeing to strategic recruitment or learning and development, we use our expertise to ensure the right plan for your school / Trust. 
  • Our support services ensure staff can feel confident in their tasks, are able to concentrate on what is important, as well as ensuring processes are streamlined, minimised of risk.
  • We support with resource data insights to drive meaningful decisions.
We create thought leadership blogs, podcasts and articles on a regular basis across our services.  Recently following sponsorship of the Education Policy Institutes, Effective Schools group research, we focused on key areas highlighted in the report in blog format: 


Flexible Working insights and case studies 


Case studies 

Case study example of the work People Partnering undertook to support a MAT with policy consultation/JNCC creation - Advancing educational HR: Endeavour Multi Academy Trust’s breakthrough  - Capita Entrust Newsletter - March 2024 (turtl.co)

Additional thought leadership articles across our services can be viewed here – https://www.entrust-ed.co.uk/latest-news-insights

Company no: 05303883
Charity no: 1107640

Contact details

Confederation of School Trusts (CST)
Suite 1, Whiteley Mill
39 Nottingham Road
Stapleford
Nottingham    NG9 8AD

0115 9170142

admin@cstuk.org.uk

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