Capita Entrust

We are the strategic people, payroll and finance partner of choice, delivering a portfolio of people and finance solutions to the education sector. All our HR and finance solutions have been designed for the education sector and are delivered by experienced and qualified team members who are CIPD and CIPP qualified or accredited mediators, mental health first aiders and safer recruitment trainers.

Our HR advisory and consultancy service is specifically designed to provide trusts with cost-effective people management solutions and strategic advice and guidance; enabling education leaders to focus on what matters most – school improvement. From employee relations case work, impartial workplace investigations and mediations , to people management training for leaders, we have you covered.

Our HR administration, payroll and pensions team offers creates contracts and delivers cost effective payroll and pension services. Our service is customer led, listening to our customers through regular network events and user group sessions to shape our service to meet the needs of our schools. Recruitment administration: DBS, pre-employment and social media checks are all available as well as access to an applicant tracking module.
Our highly experienced finance team recognises the challenges faced by Trusts and provides support at all levels, from Finance Assistant led transactional work through to Accountant driven reporting including DfE returns. Our peri-bursar service can be used to cover short term vacancies or sickness, or can be a permanent, alternative staffing solution. Our Internal Audit team produces termly internal audit reports which meet statutory requirements.
We are a strategic partner to the Department for Education (DfE), delivering key education programmes including the Flexible Working Ambassadors culture change programme. Free resources, including webinars, case studies and policies are available here www.flexibleworkingineducation.co.uk.

Our solution-focussed employee relations advice helps trust leaders manage case work securely and effectively, mitigating risk from tribunal claims.
Our Safer Staffing reviews give leaders peace of mind about the condition of their Single Central Records (SCRs) and their staff files, ensuring compliance with KCSIE.
Our mediation service enables leaders to resolve workplace conflicts early on and get staff working together again to focus on school improvement.
Our workplace and parental complaints investigations service provides quality impartial investigations for leaders, allowing trusts to focus on teaching and learning.

Unlike some of our competitors, we have knowledge and expertise across an all-encompassing core offer that trusts can access: HR Advisory and payroll, education improvement, SEND and inclusion, technology, property, finance, outdoor education and governance solutions.
There's a real opportunity to help trusts we work with by collaborating with other service areas. We get to work together as a business to create better outcomes for our clients across all aspects of their trust.
As a partner, we’re socially responsible, dedicated to helping schools and school trusts reach their NetZero, sustainability, diversity, equity and inclusion (DE&I) and levelling-up goals.
Capita Entrust is unique as we not only provide services to schools from our own employed teams, but we also facilitate, broker and signpost support from schools, National Leaders in Education, Local Leaders in Education, National Leaders of Governance and HMI or Ofsted Inspector accredited specialists. This ensures the outstanding practice across the country is shared and impacts on pupil outcomes throughout our whole network.

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0333 300 1900